Privacy Policy for Glow & glam Gs

Last updated: 10 June 2025

At GlowglamGs, we are committed to protecting your privacy and handling your personal information responsibly and transparently. This policy explains how we collect, use, store, and protect your data when you use our website or services.

1. What Information We Collect

We may collect personal information when you:

• Book an appointment

• Fill out forms on our website

• Contact us via phone, email, or social media

• Subscribe to updates or marketing communications

Personal information may include contact details and any information you provide relevant to your treatment or enquiry.

2. How We Use Your Information

We use your information to:

• Provide and manage your appointments and treatments

• Contact you about your bookings

• Send appointment reminders and updates about our services

• Respond to your enquiries

• Improve our services and website

We do not sell or share your personal information with third parties for marketing purposes. Your data may be shared with trusted service providers (such as appointment management software) only as necessary to deliver our services6.

3. Lawful Basis for Processing

We process your personal data to fulfil our contract with you (e.g., to provide booked services), with your consent (e.g., for marketing), or to comply with legal obligations.

4. Data Storage and Security

Your information is stored securely within the UK or EEA on protected servers. We use appropriate technical and organisational measures to safeguard your data against unauthorised access, loss, or misuse6.

5. Your Rights

You have the right to:

• Access the personal information we hold about you

• Request correction of inaccurate data

• Request deletion of your data, unless we are required to retain it by law

• Withdraw consent for marketing communications at any time

To exercise your rights, please contact us using the details below.

6. How Long We Keep Your Data

We retain your personal information only as long as necessary to provide our services or as required by law. If you have not used our services for two years, your identifiable information will be deleted unless otherwise required.

7. Cookies and Website Usage

Our website may use cookies to enhance your browsing experience. You can manage your cookie preferences in your browser settings.

8. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact:

Glow & Glam Gs
Email: GlowGlamGS@gmail.com
Address: 31 Rowallan Drive, Bedford, MK41 8AR

If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO).

By using our website or services, you agree to the terms of this Privacy Policy. We may update this policy from time to time, and any changes will be posted on this page651.